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Eight Golden Rules: Rule 7 - Support Internal Locus of Control

I have read many software specifications over the years that simplistically list being “user friendly” as a design requirement.  User Experience (UX) designers can get a chuckle from this, knowing that there is a fair bit of effort involved during the design phase to make that happen.  …

Internet of Things: Should Designers Focus on Devices First or Services First?

So often, the Internet of Things (IoT) is discussed in terms of the technology that enables it, particularly focusing on cool, smart gadgets that will propagate in our lives. There is inevitably mention of in-vehicle entertainment and navigation, smart home appliances, wearables and robots. At…